Symantec Endpoint Protection Tech Center

Symantec Endpoint Protection Tech Center

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Training Modules
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Symantec Endpoint Protection 12.1
  • Symantec Endpoint Protection 12.1: How to Activate the License
    This module describes how to activate the product by entering a serial number.
  • Symantec Endpoint Protection 12.1: How to Create a Client Package with Email Notification
    This module demonstrates how to deploy the SEP client package using email notification.
  • Symantec Endpoint Protection 12.1: How to Create a Client Package with Single Executable
    This module describes how to deploy SEP client packages using the single executable method.
  • Symantec Endpoint Protection 12.1: How to Install the Client Package Using a Single Executable
    This module explains how to install the client software from a previously created single executable package. It also shows how to check client product versions.
  • Symantec Endpoint Protection 12.1: How to Create a Notification
    This module describes how to create notifications to alert the administrator of specific events.
  • Symantec Endpoint Protection 12.1: How to Configure a LiveUpdate Policy
    This module demonstrates how to configure a LiveUpdate policy to enable automatic updates of definitions and signatures for the client.
  • Symantec Endpoint Protection 12.1: How to Configure Scheduled Scans
    This module demonstrates how to create a scheduled scan in the Virus and Spyware policy.
  • Symantec Endpoint Protection 12.1: How to Configure Download Insight
    This module explains how to configure Download Insight and SONAR settings in the Virus and Spyware policy.
  • Symantec Endpoint Protection 12.1: How to Troubleshoot Version and Communication Issues
    This module explains how to check product versions on the client and the management console. It shows where to find information on content revisions to ensure they are up to date and also how to troubleshoot communication issues between the client and the SEP manager.
  • Resetting an Administrator Password Using the SEPM Console
    This module shows two methods for resetting administrator passwords using the Symantec Endpoint Protection Manager console.
  • Resetting the Admin Password Using the resetpass.bat Tool
    This module shows how to reset the password for the admin user using the resetpass.bat tool.
  • Backing-up, Viewing, and Recovering Your License File
    This module shows how to view license key status and details, as well as how to back up and restore license keys.
  • Upgrading the SEPM from SEP 11.x to 12.1
    This module shows how to upgrade the Symantec Endpoint Protection Manager (SEPM) from 11.x to 12.1, following the guidelines given by Symantec Support.
  • Upgrading a Client from SEP 11.x to 12.1 Using the Client Upgrade Wizard
    This module shows how to upgrade a Symantec Endpoint Protection client from 11.x to 12.1 using the Client Upgrade Wizard, and following the guidelines given by Symantec Support.
  • Upgrading Clients Using AutoUpgrade and the Upgrade Groups Wizard
    This module shows how to upgrade a Symantec Endpoint Protection client from 11.x to 12.1 using the Client Upgrade Wizard, and following the guidelines given by Symantec Support.
  • Upgrading Clients Using the Product Disc
    This module shows how to upgrade a Symantec Endpoint Protection client from 11.x to 12.1 using the product disc, and following the guidelines given by Symantec Support.
  • Changing Communication Settings From Push Mode To Pull Mode To Support More Clients
    This modules discusses heartbeats and the push and pull communication modes and shows how to change communication settings to support more clients.
  • Configuring Client Restart Settings
    This modules shows how to configure client restart settings, and restart the client using the Symantec Endpoint Protection Manager console.
  • Configuring a Single Group Update Provider (GUP)
    This modules shows how to configure a single Group Updater Provider (GUP).
  • Configuring Multiple Group Update Providers (GUPs)
    This modules shows how to configure multiple Group Updater Providers (GUPs).