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Endpoint Security Tech Center
Register Now for a one-year subscription to Symantec's Endpoint Security Tech Center. Members of this Tech Center benefit from a library of self-paced learning modules developed around key features, best practices, and common technical support questions. New and concise learning modules are regularly added to this library. This Tech Center is our most cost-effective and time saving training option to refresh and supplement the product knowledge you've acquired through product manuals and instructor-led training. View the free modules below.
Register or Renew Now for the low price of $99 USD per subscriber.
Topics include:
 Symantec Endpoint Protection
New modules cover best practices, tips, and tricks around Symantec's Next Generation Antivirus Solution, Endpoint Protection
- Suggested Best Practices for Installing the Symantec Endpoint Protection Manager, Console, and Embedded Database
This module describes the best practices to follow when installing the Symantec Endpoint Manager and client on a computer running a Windows server operating system.
- Preparing Client Installations
This module describes how to create and customize Symantec Endpoint Protection 11.x client configurations, feature sets, and install packages.
- Changing Default Communications Ports used by Symantec Endpoint Protection
This module describes the default communication ports that are used by the management server and console and how to change those ports when conflicts arise.
- Deploying Clients
This module describes how to select an appropriate client deployment method and use client deployment options including the Deployment Wizard and software distribution tools.
- Organizing Servers, Sites, and Group Update Providers
This module defines the criteria that you need to consider before installing Symantec Endpoint Protection such as topology and organizational and sizing factors.
- Managing the Symantec Endpoint Protection Database
This module describes the steps to maintain, backup and restore the Symantec Endpoint Protection database, whether using the embedded database or Microsoft SQL.
- Managing TruScan
This module describes how to treat possible false positives by verifying that traffic is not malicious and how you create an exception for the application that is generating the traffic. The module also describes how you can determine the cause of the traffic when the traffic is malicious.
- Preparing for Disaster Recovery
This module outlines the files and settings required and the steps to follow to perform a recovery of the Symantec Endpoint Protection Manager (SEPM).
- Firewall Best Practices
This module outlines the basic firewall components and describes the best practices for applying client firewalls in a Symantec Endpoint Protection environment.
- How to use Application and Device Control
This module describes how the Application and Device Control policy enables you to control access to a computer’s files, Registry keys, and processes. This module also describes how you can block users from attaching selected peripheral devices to desktop computers.
- Troubleshooting Communication Between Symantec Endpoint Protection Manager (SEPM) and Clients
This module explains best practices on troubleshooting communication issues between SEPM and clients.
- Creating Basic Firewall and Antivirus Policy in Symantec Endpoint Protection in v11.x
This module explains how to create, configure, and apply basic Firewall and Antivirus and Antispyware policies.
Symantec Antivirus Corporate Edition
Learn best practices, tips, and tricks by viewing these modules on Symantec Antivirus Corporate Edition.
- Responding to Big-Impact Security Risk (free!)
How should one respond to a big-impact security risk? Learn how to prepare for and handle security risks on your network.
Launch Module
- Introduction to Symantec AntiVirus 10.2 for Microsoft Windows Vista
This module discusses the hardware and operating system requirements for Symantec AntiVirus 10.2 to run on Microsoft Windows Vista. The module also explains the features of Symantec AntiVirus 10.2 that function differently on Windows Vista Computers.
- Are My Systems Protected After a Migration/
Upgrade to a New Version of Symantec AntiVirus?
This module discusses different protections available with Symantec AntiVirus 9.x, 10.0, and 10.1 versions. The module also explains how to migrate to the new version of the Symantec AntiVirus client.
- How to Recover a Failed Symantec Antivirus Primary Server
Learn how to recover when a Symantec AntiVirus primary server fails.
- Recommended Practice: Updating Virus Definitions
Find out why it is a good practice to update virus definitions. Also, learn the various methods for updating virus definitions.
- Deploying Antivirus Server
This module provides an overview of antivirus servers and clients. Also covers how to decide which server to use in a given situation.
- Configuring Server Groups
Understand the process of configuring server groups. Learn how to update server groups using VDTM.
- Managing Client and Server Groups
Learn how to create client groups and server groups and also manage the Symantec System Center console.
- Managing Remote/Satellite Offices
Learn best practices of deploying virus signatures, including updating virus signatures and managing roaming clients.
- Distributing Virus Definitions Automatically
Get a handle on virus and security risks. Learn how to update virus definitions automatically.
- Managing Legacy Clients and Servers
This module covers how to manage legacy clients and servers with Symantec Client Security 3.1 and SAV Corporate Edition 10.1.
- Determining Unprotected Computers in a Network
This module discusses how to determine unprotected computers in a network. The module also explains the Audit Network feature of SAV that locates computers on the network.
- Real-Time and Scheduled Scans
Understand the difference between real-time and scheduled scans. Also, learn how to configure the Auto-Protect feature of SAV.
- Configuring and Enabling Scheduled Scans
This module describes the importance and benefits of scheduling scans. You will also learn how to manage scheduled scans.
- Interpreting Risk Notifications
What are the options for interpreting risk notifications? This module discusses these options and also describes the method to configure notifications for File Systems Auto-Protect.
- Responding to Spyware and Adware Risks
Understand the difference between viruses, spyware and adware. Learn how to configure Symantec AntiVirus for spyware and adware protection.
- Remediation of a Suspected Computer Virus
In this module, you will learn the different remediation options for removing a suspected virus from a computer.
- Installing and Configuring Reporting
Get an overview of the procedures to install reporting for the first time. Also learn how to create different types of reports.
- Evaluate Your Environment’s Security Readiness
This module takes an in depth look at how to use reporting to monitor your environment’s security readiness effectively.
Contact Symantec EducationFor questions or further assistance, contact us at: 800 327-2232 (option 4) or send an email to techcenter@symantec.com.
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